Orders are processed Monday through Friday, excluding holidays, and are shipped within 3-5 business day. Items are shipped through the UPS. Shipping rates are based on location and product weight. Tracking numbers will be e-mailed with the shipping confirmation, and tracking can be done directly on the UPS website at www.UPS.com/tracking. If the address provided is incorrect and undeliverable by UPS, the customer will be responsible for any additional postage fees that are incurred. A flat rate $5.00 shipping cost will be charged to the customer to re-deliver the order with the corrected shipping address. Shipping will not be refunded.
Please e-mail customerservice@topscorewriting.com to initiate a return. We will gladly accept a product that is unopened or damaged within 14-days of delivery of your order. For online orders, you may return for a full refund by shipping back your merchandise within 14 days of delivery of your order. These may be shipped back to: 12240 SW 53rd Street Suite 512 Cooper City, FL 33330. At this time prepaid return labels are not available. Please allow up to 5 business days from receiving your return to process your refund. All digital products are granted immediate access and can only be canceled within 7 days of purchase. Monthly digital subscriptions may be canceled at any time. For questions on digital products e-mail digital@topscorewriting.com or call 954-805-5806 EXT 3 for support. All items purchased during a sale are FINAL. All sale and promotional items are final and cannot be returned for either a store credit or refund.
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